Summary

An exciting opportunity has arisen for an enthusiastic Healthcare Assistant to join our CQC rated ‘Outstanding’ Trust, within ourWestcall,Urgent Care Service.

Based atRoyal Berkshire Hospital, you will be working in a passionate integrated teamoperatingin partnership with the Practitioners intheOut of Hours GPs and other multidisciplinary teams within Berkshire Healthcare.

As a healthcare assistant, you will be working withinourOut of Hours Service booking patients in andcarrying out observations and treating wounds with the support of the practitioners.

Our service is open 7 days a week 365 days a year.Our opening hours are:

• Monday-Fridays18.30pm-00.00am

• Saturdays0800am-00.00am

•  Sundays- 0800am-00.00am

• Bank Holidays0800am-00.00am

Therole will be covering the following shifts:

Monday –Friday: 19:00hrs to 23:00hrs

Saturday,Sundayand Bank Holidays: 11:00hrs to 23:00hrs

• WelcomepatientstoWestcallin a courteous and helpful manner trying to allay fears and anxieties that theymay have.

• Book patients onto theclinical database collecting all relevant information intimelyandaccuratemanner

• Be able todemonstrateindependent working while working in a constantly changing environment and without direct supervision but being able to ask the team for advice whenrequired.

• Be able to act on own initiative manage own daily workloadcomprisingof both routine and unpredictable/unplanned activities

• Undertakingappropriate clinicalobservations/vital signs

• Performing simple wound care/burns/venepuncture/ECGs/urinalysis.

• Carry out administrative duties for the Urgent Care Service as directed

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire.

We value diversity and are proud to be a Stonewall Top 100 Employer. We work hard to create an inclusive environment where you’ll be supported by friendly and professional colleagues to flourish.

Our values at Berkshire Healthcare:
• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working Together with you to develop innovative solutions

We welcome people who share these values to come and work for us.

Benefits of working for us include:
• Flexible working options to support work-life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

If you share our values and would like to come and work for us, please submit your application as soon as possible as we'll occasionally close roles early that have a high number of applications.

The 3/4 “must haves” for you to be considered for this role:  

• Previousexperience of working in a healthcare environment

• NVQ level 3 in health and social care or equivalent

• Can work under pressure and remain calm

• Excellent communication skills

For further information about the role, please see attached job description and person specification.We strongly encourage you to review how you meet the criteria in the person specification and write about this point-by-point in your supporting statement for the best chance of being shortlisted. For further application tips – see the help with your application document attached once you click apply.

If you’re someone who shares our passion for excellence and care, you belong at Berkshire Healthcare!

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required